Trader Move Ltd respects your privacy. When you register as a User (including private vehicle owners) or a Transport Provider, we securely collect personal and business information including, but not limited to:
Your data is used strictly to facilitate the matchmaking process on the TraderMove platform. Public usernames, general town locations, and vehicle details are displayed on the public marketplace to allow Providers to calculate accurate transport quotes. Your exact identity and contact information remain completely masked and secure until a quote is officially accepted. Our legal basis for processing your data is Contractual Necessity to provide the marketplace services you request, and our Legitimate Interests in preventing platform fraud and abuse.
Trader Move Ltd will never sell your personal data to third parties. We only share your direct contact information (Email and Phone Number, if applicable) with the opposing party (the specific User or Provider) after the £15 matchmaking fee has been successfully processed.
Trader Move Ltd does not store your credit or debit card details on our servers. All matchmaking fee payments are processed securely via Stripe, a PCI-DSS compliant third-party payment processor. All user profiles, listing details, and compliance data are securely hosted on encrypted cloud servers managed by our infrastructure provider, Supabase. Data is securely stored within the European Economic Area (EEA) or the United Kingdom, utilizing strict access controls.
Under UK data protection laws, you retain the right to request access to the personal data we hold about you, or to request the deletion of your account and associated data from our servers. To exercise these rights, please contact our support team. If you are unsatisfied with how we handle your data, you retain the right to lodge a formal complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).